Handmade musical instruments

Exchange and return

1Carefully pack the goods in the original wrapper as a complete set (goods sold as sets should be returned in sets).
2Fill in an application for return attached to the order.
3Attach a copy of the cashier's receipt, define the method of refund (postal order or transfer to the bank account).

4Post the parcel to the address: 1500 Clare Ave, West Palm Beach, FL 33401

5After you have sent the parcel, please inform us of that by sending an email to: info@ntscenter.com

Reasons for goods return and exchange

The Goods return in case of the discovery of defects, related to the failure to meet the conditions of the Order, happened at the Seller’ fault:

In case the Goods was given to you with partial non-observance or violation of the Order terms at the Seller’s fault, concerning the assortment, completeness, amount of Goods, you are entitled to inform the Seller (not later than seven calendar days after the Goods is received) about the violations and demand to rectify them.

You also have the right to refuse to take goods and ask for money refund. In this case the goods must be returned to the Seller with the preservation of the original sale appearance, consumer properties, seals, factory labels.

To return the goods, you have to submit the document proving the fact and conditions of its purchase, and fill in the application for the goods return.